我买DELL我沙比啊 eIPS啥烂货后续

Breeze

前略. U2311H第一天无事, 第二天蹦出个一个点.

今天打给DELL Customer Services, 东转西转终于给我转到了售后.

前面废话了一堆, 然后开始问我显示器有什么毛病.

KF: so what's wrong with the monitor?
我: there's a bad pixel on screen, and it cannot display correct color on a specific area.
KF: is that a bright pixel, or black pixel?
我: Black pixel.
KF: i'm sorry sir, only one black pixel is not in our warrenty.
我: okay you see the website, i read it for you. "In the event you discover even one bright, defective pixel during your limited hardware warranty period, we'll exchange your monitor at no cost to you. "
KF: ...
我: do you understand the word "defective"?
KF: ... okay I got it. How about the color display problem?
我: about one fifth screen panel got this, white color there turns to light yellow, im very serious with that.
KF: mostly this is caused by your desktop output, it doesn'm matter with the LCD panel.
我: you tell me the screen panel is ok when i see pure white color on screen, and just that area got yellow?
KF: ...

之后又废话一堆, 然后我说换新的来还是有这问题怎么办.

我: what if the new monitor still got the same problems, like defective pixel or color distortion?
KF: the new one should not got this.
我: i mean, in case of that, how can i do?
KF: you can call this number and have a new one exchange
我:

弄的最后终于答应给我换, 整个电话说了快半个小时手机都发烫了. 弄完之后就给朋友打电话(他那台是我一起给他订的), 交流了一下, 坏点没有, 但颜色失真是在右上方的一大片, 而且右上角严重漏光, 听我换了也要换掉. 别人的2311怎么样我不知道, 但我现在严重怀疑这个eIPS到底是什么东西, 返修率这么大, 还是说我RP负无穷都让我赶上了?

Cityrat

嘻嘻

Sheny

成本口牙，現在大夥兒手裡很多產品，放N年前都是直接進廢料程序的。

iamyakumo

我以前2408有一个坏点，打电话半句废话都没有就送个新的来。

GN-囧囧

哎哟，看见如此的帖子，我怎么有种蛋蛋的缩意…
我可不想我的第一份工资被U2311折腾又享受不到效果啊

nw77

2407用到现在，N年了，依然完美...
cost down的悲剧啊...

tabla-bw

u2311瑕疵还是慢慢浮出水面了？

sixgun

aoc if23也有瑕疵，左右屏色调不均。

wintes

哎哟，看见如此的帖子，我怎么有种蛋蛋的缩意…
我可不想我的第一份工资被U2311折腾又享受不到效果啊
GN-囧囧 发表于 2010-5-27 18:19

找本地实体包完美

Breeze

我现在的目标是努力让大家都用上2311

LIN+

KF就是要草