Nooooo~~！Win7认西数的移动硬盘有问题？
西数的2.5寸蓝盘陪硬盘盒的移动硬盘，换Win7后今天第一次插上用，发现认不出！（双口后线，供电不是问题）结果baidu了一下，发现Win7认不出移动硬盘的问题还不少，结果发现了这么一条：
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是西部数据的硬盘吗?
不兼容windows7,到目前为止.
运气好的能用段时间,运气不好没办法.等吧.
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真的假的？？？！！这让我这万年西数厨情何以堪啊！！！！！ 不会这么惨吧....建议楼主把硬盘接主板上测试,然后套上盒子接其他机器上试试.....接着更换连接线试试....硬盘盒原装的线根本没法用,要另买.....最后,机器是否西数硬盘,是否用WD的矫正工具搞过.....如果矫正过,出问题很正常,需要手动磁盘管理分配盘符........我就是个悲剧的例子......................最后高呼,你大爷的西数 本帖最后由 鸡蛋灌饼 于 2010-4-26 00:33 编辑
___________ Here is my support request: ________________
I have two WD external harddisks (MyBook WD320 and WD500 Pro) that keeps losing their connection and stop working on my new Windows 7 Pro 64bit. I have searched on the internet and found that many people are in the same situation as myself. Here are two addresses with people discussing this problem which will give you valuable information:
http://i.nconspicuo.us/2009/02/05/windows-7-not-recognizing-external-hard-drive-western-digital-mybook/
http://windows7tips.us/USB_Problem.htm
I can’t find a driver that will solve my problem. Please let me know when a fix will be available.
(PS: I have attached a diagnostic dump from my conputer to provide you with information which I hope will help you troubleshooting.)
Best regards Kjell-Ove
_____________ Here is their reply: _____________________
Response (Nestor V.) 10/27/2009 09:10 AM
Dear Kjell-Ove,
Thank you for contacting Western Digital Customer Service and Support. My name is Nestor V.
I truly apologize for the inconvenience you are currently experiencing. Unfortunately this unit is not compatible with Windows 7 Operating System.
http://www.wdc.com/en/products/win7/
I hope that we have met your expectations today and that you are satisfied with our service. If you have any further questions, please reply to this email and we will be happy to assist you further.
Sincerely,
Nestor V.
Western Digital Service and Support
http://support.wdc.com
草拟大业的西数 MYBOOK 1T用户表示WIN7下很好很不错。 手头上一个320G西数蓝+元谷刀锋2.5寸壳，win7无论X86还是X64都能认啊。
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